Training and Development
It’s good to listen.
Listen and learn. It’s obvious really, but it’s really important not to forget to welcome our colleagues with open arms and ask them how you can improve.
This is why in 2022 we launched our biggest Engagement survey yet. 84% of colleagues took part and we achieved an impressive engagement score of 82%, significantly above the retail benchmark. We believe in creating a culture where colleagues feel valued and have pride in their work. It stands to reason that engaged colleagues are more productive so we work hard to create a culture of openness and transparency.
So having listened to all our colleagues’ feedback, we’re now focusing on key areas like training and personal development, ensuring all our colleagues know it’s good to talk.
With more than 4,500 colleagues across the country, it’s important to recognise that people are our biggest and most valuable asset, which is why we work hard to create a friendly cooperative place to work where colleagues can feel like they are part of one team delivering ‘Everyday Amazing’.
We are committed to offering every colleague the job satisfaction they need. In addition, we continue to invest in our people through the ongoing provision of training courses, ensuring our colleagues find the personal and professional development they are looking for.
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