Frequently Asked Questions

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  • Standard store opening hours of 9am-10pm Monday to Friday and 9am-9pm Saturday and Sunday apply across Aldi’s 142 stores.
  • The safety of our customers and colleagues is paramount. See below for phased entry guidelines. 

  • Following government advice regarding social distancing, the following measures have been put in place across all 142 stores:

    • Clear markings to show the 2m distance customers must maintain when queuing at checkouts.

    • A phased entry system that is strictly managed.

    • Clear markers show the space customers must maintain when queuing to enter stores.

    • Clear protective screens at every till.

    • A self-service cleaning station upon entry to stores for cleaning both trolleys and baskets.

    • Hand sanitiser for customers at the entrance to stores.

    • Hand sanitiser, gloves and facemasks are available for our colleagues in store and in the warehouse.

  • Where possible and in order to help with social distancing, we are encouraging all customers to try and reduce the number of family members they bring with them into our stores. We fully appreciate that this is not possible for all of our customers but we would encourage it, wherever possible.
  • In order to help with social distancing, we are encouraging all customers to try and reduce the number of family members they bring with them into our stores. Children are not banned from our stores.
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